We are in the process of updating the help and support site so it's easy to navigate. While we do that, some things are offline.
For now, here's the document for those of you looking for firmware update instructions:
http://support.meeblip.com/how-to-update-your-meeblip-anode-firmware/
Soon, everything will be available again at the (updated) support site.
http://support.meeblip.com/
Keeping the store separate from the support site we think will make things a lot better - just taking us some time. Thanks for your patience!